Try some of the following steps:
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1) Confirm if the connected USB-C port of your device supports DP Alt Mode. To do this, please consult your device's user manual, contact the seller, or check the manufacturer's website. 2) Try a different computer and HDMI cable to see if the issue still persists. 3) Plug your HDMI cable directly into your device and see if you get a stable connection. If you can't get a stable connection, then the problem is with your HDMI cable. 4) Verify that your monitor is configured to the correct input (HDMI).
The HDMI port supports a variety of resolutions up to 4K@60Hz, including 4K@30Hz, 2K@60Hz, p@60Hz (p, i, 720p, and 480p), and more.
1) This adapter supports a maximum resolution of 2K@60Hz when connected to an iPad Pro. 2) Verify that your device features a full-function USB-C port capable of supporting display output through USB-C.
No, it doesn't support charging.
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Anker 310 USB-C Adapter (4K HDMI)
The Premium 4K HDMI Adapter
Note: The Adopted Trademarks HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
MacBook Pro ( / / / )、MacBook Air ( / / )、iPad Pro ( / / )、XPS (13 inch / 15 inch)、Pixelbook ( / / )、Galaxy (S10 / S9 / S8)、Chromebook C340 Laptop, Chromebook C423, Chromebook 4 11.6”、Surface Laptop 3、ENVY 13.3 Inch Thin Laptop
Nintendo Switch、VivoBook L203MA Ultra-Thin, VivoBook 15 Thin and Light Laptop、ZenBook 13 Ultra-Slim Laptop、100e Chromebook 2nd Gen、Ideapad L340 Gaming Laptop、2-in-1 11.6" Convertible Chromebook Touchscreen Laptop ()、15.6" HD Touchscreen Laptop, 15” FHD Laptop, 14" Touchscreen Home and Business Laptop、Aspire 5 Slim Laptop
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